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Returns & Exchanges

How do I place a return or exchange? 

We want to provide our Cheekbone community with a wonderful experience from start to finish. Please reach out to info@cheekbonebeauty.com  with your order number and the products you'd like to exchange or return, and we'll take care of the rest. 

What’s your return/exchange policy? 

Within 30 days of purchase, all physical products can be exchanged or returned for a refund. Refunds will be issued in full to your original form of payment.  

After 30 days, all physical products can be exchanged or returned for store credit in the form of a gift card. 

Please note that for all returns the original shipping charges are not refunded. 

All gift cards are final sale. 

How long does it take to process a return? 

Please allow up to 5 business days after the delivery of your returned items for our team to process your return or exchange. Credit card refunds usually take 5-10 business days to appear on your statement. 

What should I do if I receive the wrong product? 

We’re sorry you received the wrong product in your order! Please contact us at info@cheekbonebeauty.com  and we’ll be sure to make it right. 

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