Frequently Asked Questions

FAQs

Do You Test On Animals?

Cheekbone Beauty cosmetics are not tested on animals.

Are your Products Vegan?

Yes all our products are vegan.

Are Your Products Gluten Free?

All of our ingredients are listed on their product page at the bottom. We cannot guarantee that all products were produced in an allergy free environment.

When Will My Order Arrive?

We are known for extremely quick deliveries usually within 3 to 7 days, location depending. USA orders are delivered in 3 to 5 days, sometimes US customs holds orders and they could cause a delay.

How to get set up for tax exemption?

To have your tax exemption processed at the time of the order, you must submit the requested information prior to placing your order to see the tax exemption applied at the time of checkout. We are unable to refund taxes after an order has been placed. Note that for orders not being shipped to a reserve, our tax exemption is only applied to provincial taxes as per government regulations.

Step 1: Ensure you have an account setup through our online store. You can login or register here. This account will forever (or until the card expires) have all the information needed, and each order will be processed effortlessly with your tax exemption.

Step 2: Email us a photo of your Status Card. As well as your address for verification of reserve status to qualify for the complete tax exemption.

Step 3: We will send you a confirmation email that you can now place orders honouring your tax exemption at checkout.

What Does Shipping Cost?

Shipping is FREE on all orders in USA and Canada over $38.

CANADA shipping is $8.
USA shipping will be calculated at the checkout. Please see the current exchange rates. Your financial institution, credit card provider or payment platform.
Our website is in Canadian dollars.
International shipping will be calculated at the checkout.